Documentation
Everything you need to know about using our AI agents and chatbots
Documentation
Resources
Getting Started
Welcome to the INTELLIGENTIC.AI documentation. This guide will help you get started with our AI agents and chatbots platform.
- Create an account or sign in
- Choose an AI agent or chatbot from the marketplace
- Configure the agent according to your needs
- Deploy the agent to your website or application
- Monitor performance and make adjustments as needed
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Internet connection (minimum 1 Mbps)
- For API usage: ability to make HTTPS requests
- For website integration: ability to add JavaScript snippets
- For mobile apps: iOS 12+ or Android 8+
Platform Overview
Our platform consists of several key components that work together to provide a comprehensive AI solution:
AI Agents
Specialized AI models trained for specific tasks like customer support, data analysis, content generation, and more. Agents can be customized and fine-tuned to your specific needs.
Chatbots
Conversational interfaces that use AI agents to interact with users. Chatbots can be embedded on websites, integrated with messaging platforms, or used in mobile apps.
API
RESTful API that allows developers to integrate our AI capabilities into their own applications. The API provides access to all agent functionalities and can be used for custom integrations.
Dashboard
Web-based interface for managing your AI agents, monitoring performance, analyzing conversations, and configuring settings.
API Reference
Our API allows you to integrate AI agents and chatbots into your own applications. Here's a quick overview of the main endpoints:
/api/v1/agentsRetrieve a list of all available AI agents.
// Example response
{
"agents": [
{
"id": "agent-123",
"name": "Customer Support Agent",
"description": "Handles customer inquiries and support tickets",
"categories": ["support", "customer-service"],
"version": "1.0.0",
"created_at": "2023-01-15T12:00:00Z"
},
{
"id": "agent-456",
"name": "Data Analyzer",
"description": "Analyzes data and generates insights",
"categories": ["analytics", "data-processing"],
"version": "2.1.0",
"created_at": "2023-02-20T15:30:00Z"
}
],
"count": 2,
"total": 24,
"page": 1,
"pages": 12
}/api/v1/agents/{agent_id}Retrieve detailed information about a specific agent.
// Example response
{
"id": "agent-123",
"name": "Customer Support Agent",
"description": "Handles customer inquiries and support tickets",
"categories": ["support", "customer-service"],
"version": "1.0.0",
"created_at": "2023-01-15T12:00:00Z",
"capabilities": [
"ticket_resolution",
"product_information",
"refund_processing"
],
"configuration": {
"response_time": "fast",
"tone": "professional",
"language": "en"
}
}/api/v1/agents/{agent_id}/chatSend a message to an agent and receive a response.
// Example request
{
"message": "Hello, I need help with my order",
"conversation_id": "conv-789", // Optional, for continuing conversations
"context": { // Optional additional context
"order_id": "ORD-12345",
"customer_tier": "premium"
}
}
// Example response
{
"response": "I'd be happy to help with your order. Could you please provide your order number so I can look it up?",
"conversation_id": "conv-790",
"agent_id": "agent-123",
"created_at": "2023-03-10T14:22:10Z",
"suggested_actions": [
{
"type": "provide_information",
"description": "Provide order number"
},
{
"type": "link",
"description": "View order history",
"url": "/account/orders"
}
]
}Guides
Learn how to implement and customize AI agents for various use cases with our step-by-step guides.
Learn how to integrate our AI chatbot widget into your website with just a few lines of code.
Read GuideLearn how to train an AI agent with your custom data to provide specialized responses.
Read GuideLearn how to use our API to integrate AI capabilities into your applications.
Read GuideLearn how to create complex conversation flows for your AI chatbots.
Read GuideConfiguration
Learn how to configure AI agents and chatbots to suit your specific needs.
Agent Configuration
Agents can be configured with various parameters to control their behavior:
- Response style (formal, casual, technical, friendly)
- Knowledge base access (which data sources to use)
- Language and localization settings
- Response length and detail level
- Fallback behavior for unknown questions
Chatbot Configuration
Chatbots can be configured with various parameters to control their appearance and behavior:
- Widget appearance (colors, size, position)
- Greeting messages and default responses
- Conversation flow logic
- Integration with backend systems (CRM, ticketing, etc.)
- Operating hours and availability settings
Integration Configuration
Configure how AI agents integrate with your existing systems:
- API authentication settings
- Webhook configuration for event notifications
- Data synchronization settings
- Error handling and fallback procedures
- Rate limiting and quota management
Frequently Asked Questions
Find answers to commonly asked questions about our AI platform.
How does the pricing work?
We offer tiered pricing based on usage volume. You can start with a free tier to explore the platform, then upgrade to a paid plan as your needs grow. Visit our pricing page for details.
Can I customize the appearance of the chatbot?
Yes, you can fully customize the appearance of the chatbot widget to match your brand. This includes colors, fonts, button styles, and position on the page.
Do you offer multi-language support?
Yes, our AI agents support multiple languages. You can configure language settings for each agent, and our platform can automatically detect and respond in the user's preferred language.
How secure is the platform?
We take security seriously. All data is encrypted in transit and at rest, and we comply with industry standards for data protection. We also offer enterprise-grade security features for businesses with strict compliance requirements.
Can I integrate with my existing systems?
Yes, our platform offers integration with many popular systems including CRM platforms, ticketing systems, e-commerce platforms, and more. We also provide a flexible API for custom integrations.
Didn't find what you're looking for? Check our complete FAQ page or contact our support team.
Contact Support